Maddening Blather on Hold with AT&T

We lost our Roku internet connection this evening. Also the laptop connection, and the main computer. Basically, my internet was down. So I went through all the usual things to find the problem. Computer was talking to the router that was in turn talking to the modem. So far so good. I managed to tell the router to tell the modem to change my IP address. Everything was working. But I could not reach any web sites, email, or ftp servers. I finally figured out that the DNS must be down. Domain Name Service is the internet utility that converts name addresses (like DangerousIntersection.org) to numerical route addresses (like 206.225.8.91) so your packets (requests, pages, images, etc) can find their way through the web. So I called AT&T and answered a series of questions, like "Can you get online?" (No) and "Did you try rebooting and turning the modem off and back on?" (Yes). Finally, I landed in the service hold queue. What to my wondering ear did appear in the cannot-get-online and did-reboot queue? An annoying loop of messages telling me all the wonderful support I can get online! This, plus the repeated suggestion that I try rebooting.

ga-ah!GAA-AH!ga-ah!

I sat on hold for 35 minutes before I decided to vent on this forum. Well, at least to write about it. I have to wait till either they fix the problem, or I get through and can ask for a numerical address for the address server to bypass the broken automatic one. After 73 minutes (1:13) of this, I reached an actual person. I started with asking if she knew how long the DNS would be down, largely to jump past all the AnyKey suggestions. No, but similar problems typically are resolved in 4 hours. Then I asked if she had a bypass DNS address that I could use until theirs was working. No she didn’t have this information. I suggested that she pass upstream my frustration with the “just go online” message piped in to people who were calling because they cannot get online. She had no mechanism for this. Oh, well. I stayed polite. Tech support folks are in a miserable position when they have no way to fix anything, and the problem is real.

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Sting: The war on drugs is a failure

Sting has written a Huffpo article declaring the "war on drugs" to be a failure:

Everyone knows the War on Drugs has failed. It's time to step out of our comfort zones, acknowledge the truth -- and challenge our leaders ... and ourselves ... to change.
How is this "war" a failure? Sting refers to an opinion piece by the Drug Policy Alliance that sets forth the following facts:
Consider the consequences of drug prohibition today: 500,000 people incarcerated in U.S. prisons and jails for nonviolent drug-law violations; 1.8 million drug arrests last year; tens of billions of taxpayer dollars expended annually to fund a drug war that 76% of Americans say has failed; millions now marked for life as former drug felons; many thousands dying each year from drug overdoses that have more to do with prohibitionist policies than the drugs themselves, and tens of thousands more needlessly infected with AIDS and Hepatitis C because those same policies undermine and block responsible public-health policies.

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Thich Nhat Hanh in 2003

Here's a video sketch of Thich Nhat Hanh from 2003 that I enjoyed and decided to share. A sample quote:

THICH NHAT HANH: Using violence to suppress violence is not the correct way. America has to wake up to that reality. [Interviewer]: That’s not a sentiment you hear everyday at the Capitol. Nor is Nhat Hanh’s recommendation to this bitterly divided Congress that its members practice what he calls deep listening (to each other) and gentle speech.
At the persistent urging of Lisa Rokusek (an author at this website), I've been reading some of the works of Thich Nhat Hanh lately, and enjoying their elegant wisdom. Here are a few of his quotes:
Keeping your body healthy is an expression of gratitude to the whole cosmos - the trees, the clouds, everything. People have a hard time letting go of their suffering. Out of a fear of the unknown, they prefer suffering that is familiar. The practice of peace and reconciliation is one of the most vital and artistic of human actions. People usually consider walking on water or in thin air a miracle. But I think the real miracle is not to walk either on water or in thin air,but to walk on earth. Every day we are engaged in a miracle which we don't even recognize: a blue sky, white clouds, green leaves, the black, curious eyes of a child -- our own two eyes. All is a miracle. Many of us are not capable of releasing the past, of releasing the suffering of the past. We want to cling to our own suffering. But the Buddha said very clearly, do not cling to the past, the past is already gone. Do not wait for future, the future is not yet there. The wise people establish themselves in the present moment and they practice living deeply in the present moment. That is our practice. By living deeply in the present moment we can understand the past better and we can prepare for a better future.

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Fans, Freedom, and Frustration

Over on her blog, Kelley Eskridge has a video of a "Bono Moment" in which you see two distinct types of fans interacting with U2's lead singer. Check it out and come back here. Okay, the guy in the t-shirt obviously is carrying on a conversation. he may be being a fan, but he hasn't lost his mind. The female is being...a groupie, I guess. Though the groupies I've met in my time have been a bit more specific about what they wanted and had a better plan on how to get it. In any event, the questions Kelley raises are interesting and relate on so many levels to so many different things. The fan reaction---mindless adulation bordering on deification---looks to me, has always looked to me, like exactly the same kind of nonsense people put into religion. Mindless, utterly uncritical adoration of an image and the set of emotions with which that image is connected in the mind of the adulant. You can see the same thing in politics. To a lesser degree with less public personalities---writers, painters, photographers (I never knew anyone who elevated a photographer to the level of sex god, but I have known people who got off on sleeping with painters, and of course there's a kind of Nabokovian/Bellow/DeLillo-esque subculture of writer groupies...) and other creative types---but actors and musicians seem to get all the dedicated obsessives. I've never had this happen to me. I'm not sure if I'm grateful or resentful---having somebody want to associate themselves with you in a mindless swoon because your work has made them, I don't know, climax maybe is on a certain level appealing. But it's appealing the same way porn is---something most people, if they're at all sane and grounded, kind of grow out of and get over. I know I would not find it very attractive now. When I was twenty-five? You betcha. Bring 'em on. But if I'd had that then I think I'm fairly sure I would have wearied of it very quickly. I long ago realized that sex, to me, involved the other person---emphasis on Person---and the best sex I ever had included the good conversations before and, especially, after. (There is a point, of course, where you realize that sex is a conversation, of a very particular sort, and takes on a whole new dimension, which one-night-stands, no matter how good they might be, just can't provide.) But the real problem with all this is that art is more than just any one thing and the artist is not the art. The two are inextricably linked. Here is a video discussing the question of artist-in-relation-to-muse which I find illuminating. The notion that the talent "arrives" and you act as conduit through which creativity happens is not, as the speaker suggests, a new one, and it's not one I'm particularly in sympathy with---it all happens in my brain, it's definitely mine---but I certainly find her analysis of the psychology of following through intriguing and true. Once the muse is finished with you on a given project, you do not continue to exist as though in the grip of the work. There is a person there that pre-figures the work and who will be there after it's done that has all the needs and wants and sensibilities of a normal human being. To be treated as some kind of transcendence generating machine by people is in some ways disenfranchising. For a writer, if the well from which inspiration and material are drawn is the honesty of human interaction, then the gushing idiot fan robs the writer, for a few minutes at least, of exactly that. But it also sets the artist up to become a prisoner. A prisoner of other people's expectations. Those expectations always play a part in anyone's life, but certain aspects---the most artificial ones---get exaggerated in the instance of fan adoration. Watch Bono shift from one stance to another when he finally acknowledges the female. No, he doesn't stop being Bono, but it's almost as if he says "Oh, it's time to do this sort of thing now" as he first recognizes her presence and then automatically poses for the camera, with this not-quite-disingenuous smirk. Because he also recognizes that, however silly this person is being, what she's feeling right then is her's and to claim it is artificial is wrong. Maybe an artificial set of expectations led her to this point, but now that she's In The Moment, the emotions are real. If he'd ignored her or told her something snarky in an attempt to snap her out of it, all that would have resulted would have been an ugly moment, a bit of cruelty, and a lot of confusion on the fan's part. [more . . . ]

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Police officers have epiphany: time to legalize and regulate street drugs

In the Washington Post, two police officers make the case that it's time to legalize and regulate street drugs. Why? To quit squandering tax dollars, to quit filling prisons with people who don't belong there and to protect neighborhoods and police officers.

Only after years of witnessing the ineffectiveness of drug policies -- and the disproportionate impact the drug war has on young black men -- have we and other police officers begun to question the system . . . Drug manufacturing and distribution is too dangerous to remain in the hands of unregulated criminals. Drug distribution needs to be the combined responsibility of doctors, the government, and a legal and regulated free market. This simple step would quickly eliminate the greatest threat of violence: street-corner drug dealing.

Here's the "money" quote:

Harvard economist Jeffrey Miron estimates that ending the drug war would save $44 billion annually, with taxes bringing in an additional $33 billion.

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