Craig Newmark’s new connection-venture

Craig Newmark is the well-known founder of Craigslist. At the 2011 National Conference for Media Reform, I had the opportunity to hear him discuss his new project, craigconnects, the stated goal of which is to bridge the gap between concerned citizens and great causes. According to this write-up, craigconnects "spotlights companies doing positive work in categories including Veterans' Issues, Technology for Social Good, Community Building, and Journalism Integrity." At the NCMR, Newmark remarked that craigconnects is going to be a work in progress and that he has made a 20 year commitment to see how far he can take it. Hearing about craigconnects reminds me of an organization a friend recently told me about:  Kiva.  If you would like to help someone out with a micro-loan, Kiva is a great place to get you connected.

We are a non-profit organization with a mission to connect people through lending to alleviate poverty. Leveraging the internet and a worldwide network of microfinance institutions, Kiva lets individuals lend as little as $25 to help create opportunity around the world.

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Free market family

Have you ever heard of a family that ran well without any bureaucracy and without any formal regulations? Of course you have, and that because the social group is small and all members are well-acquainted with each other. The group is kept in check as a result of a top-down power structure under the control of the parents. The family is also guided by well-understood customs and habits, by kin selection and by reciprocal altruism. No surprise here, that families don’t need formal rules and regulations. How about a corporation, though? Have you ever heard of a successful large corporation that had no need for formal rules and regulations? I haven’t. These organizations are much bigger than families, of course. There is little biological relatedness and they lack most of the other “natural” regulation that families have. They are held in check thanks to numerous rules and regulations, many of them published in the corporation’s manuals filled with policies and procedures. Now think about an entire country. How is it that so many conservatives insist that a country can run well without rules and regulations? How can they insist that the fewer rules, the better a country will run? On what do they base this? On countries without rules and regulations, such as Somalia or Haiti? We have test cases called corporations that absolutely need formal regulations, yet free market fundamentalists insist that entire countries, which are much larger, much more complex, and rife with conflicting interest groups, will simply run by themselves, without planning or structure. I don’t get it. Just because many rules and regulations don’t make sense, you don’t through out rules all together. Large organizations need smart rules. They need rules that work. There is no example otherwise. How can this possibly be controversial?

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Not charities

This. Is. Infuriating. If you follow the link, you'll see that Bono's "charity" collected $15M to help starving African children but only distributed 185K. The lion's share of the money it collected was for the executives and employees and the charities, not the cause for which donors gave the money. To make things worse, this "charity" tried to entice donors to help out by handing out $15 bags containing Starbucks coffee and designer water bottles. This should be criminal. It happens in charities small and large. Not all charities, but many of them. And how did it ever get to be acceptable that in order to convince me to give money to a charity, that that charity should first give something to me? Classic case: Girl Scout cookies. If you are approached to give to most internet causes, you are asked to decide what GIFT you'd like as part of the deal. Coffee mug? T-Shirt? Musical CD? I understand Robert Cialdini's finding that reciprocation is a great way to manipulate a potential donor:

Reciprocation. People are more willing to comply with requests (for favors, services, information, concessions, etc.) from those who have provided such things first. For example, according to the American Disabled Veterans organization, mailing out a simple appeal for donations produces an 18% success rate; but, enclosing a small gift–personalized address labels–boosts the success rate to 35%

On the other hand, how refreshing it is (in the rare cases) where you are convinced to give to a charity simply because it seems to be doing a good job, and where there's nothing in it for you (other than the fact that you are displaying to others that you are a generous person). Maybe there is no such thing as altruism . . .

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Reaching out

Lisa Rokusek often writes for Dangerous Intersection. She also writes for her own website, The Rhino and the Buddha. Lisa and her partner have made a cottage industry of reaching out to help others, including cats, and dogs, but mostly to other human beings. Lisa is a good friend of mine and she never ceases to impress me with her willingness to keep trying, sometimes against all odds. I'm not trying to embarrass her by saying this, but merely indicating that some of Lisa's bouts of empathy are endeavors that I would be hesitant to attempt. Framed with quotes by Pema Chödrön, Lisa's most recent post, "No Guarantee," is a charmingly well-written but less-than-satisfying episode that ends with several important observations:

Sometimes we sow seeds we don't get to see grow. Sometimes we expend effort and it has no impact. Sometimes little things we do without noticing make all the difference.

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Incident On A Country Road

Yesterday, April 29th, I witnessed people being great. Returning along Highway 50 from Jefferson City Missouri, I was passing through Osage County when I spotted a dumped motorcycle to my left. The bike—a newish gold something-or-other—lay on its side, trailing a scatter of broken parts back to a man who was on knees and elbows, clearly hurt. A FedEx truck was ahead of my. I pulled over just behind it. A house was directly across the two-lane from us. People were in the yard. The FedEx driver sprinted to the house to tell the folks about the accident. I ran toward the man. By the time I reached him two more cars had stopped and a group of people converged on him. He had gotten to the grass and rolled over. A bloody mess, at first glance he looked in very bad shape. He was still wearing his helmet, moaning and trying, ineffectively, to take it off. He kept saying “I can’t breathe…” An older man had his cell phone out, dialing 911. A woman, who seemed to have some training, possibly a nurse, helped him unstrap the helmet and pull it gently off, whereupon he lay on his back, legs pulled up, arms sort of help up, covered in blood. The “nurse” cautioned him not to move. Someone else had brought a plastic sheet, which she directed a couple people to hold above him to shield his head from the sun. I started asking questions—”Can you feel everything?” “Oh, yeah,” he said, “everything hurts.” “No tingling?” No. “Open your eyes and look at me.” His pupils looked normal, but that’s not always a reliable telltale. “Oh, I didn’t hit my head,” he said. “Everything else, but not my head.” I looked at his helmet. “Your helmet says otherwise,” I told him. Half of it was badly dented and scraped all along the faceplate. “What happened?” someone else asked. “I think a blow-out,” he said. “I tried to hang onto it and slow it down…” I went over to the bike. By now about eight people were there, two semis parked along the highway. One man was doing a good job of directing traffic through the momentarily constricted access. More cell phones were out. The debris appeared to be all peripherals—mirrors, plastic molding, packs of cigarettes, a cassette tape, mangled sunglasses. The rear tire was missing a long chunk of tread where it had blown. He was lucky in that it was the rear tire. If the front had blown he would have lost it immediately, at sixty-plus miles per hour, but there were no skid marks. He’d managed to slow it down a lot before it dumped and he’d dumped it on the shoulder. When I returned to tell him this, ambulances were on the way. He was laying on a rock and wanted to move off of it, but everyone kept him in place, not knowing what else might be broken. He was coherent. He was a good rider, evidently, and had controlled the spill marvelously from what I could see. The ambulance arrived, along with a truck from the local fire department. The crow began to disperse. As one of the trucks started rolling, the driver tossed the man directing traffic one of those bright orange and yellow safety vests. With nothing more to do (and having done almost nothing anyway) I took my leave. Traffic was slowed and obeying what I now saw were two men, one on each side of the slight hill where all this was occurring, directing. Those who had done whatever they could have and no longer needed to be there were starting their vehicles and moving out in an orderly manner. All those people had seemed to appear out of nowhere, and very fast, and just did this thing. They helped, if only by being willing to stop. It felt very good to be a human just then.

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