How well do consumers understand arbitration? Not well at all. Almost everyone flunks a test containing basic questions.
Consumers do not understand arbitration
How well do consumers understand arbitration? Not well at all. Almost everyone flunks a test containing basic questions.
Does the US not have an unfair contract terms law or equivalent to protect consumer interests?
Malcolm: It’s a long story ending up with many anti-consumer decisions by the U.S. Supreme Court. They have drastically curtailed the use of unconscionability as a defense in cases of mandatory binding pre-dispute arbitration.
Thanks for responding – makes me glad I live in the UK at times, from what I read on your blog and elsewhere it seems that the “little people” are having more and nore rights taken away from thm.