At Truthdig.com, Danny Goldberg has reviewed Steve Knopper’s book, Appetite for Self-Destruction. According to Goldbert, Knopper asks asks some good questions. Was it really necessary that the record companies had to suffer their massive economic collapses? Here are many of the excuses you hear:
If only they hadn’t charged so much for CDs even after the per-unit manufacturing cost went down; if only they hadn’t abandoned the commercial single when it ceased to be sufficiently profitable; if only they hadn’t cooperated with Best Buy and Wal-Mart at the expense of indie stores; if only they hadn’t sued customers for illegal downloading, etc. etc. Referring to the fact that some of Sony/BMG’s ill-fated watermarked CDs damaged some computers, Knopper writes: “This lack of empathy reinforced Napster-era beliefs that the music industry was more interested in suing and punishing its customers than catering to them.”
Goldberg disagrees with all of this. He points to the newspaper industry, which made none of these mistakes, but is also suffering massive economic losses.
This litany of real and imagined insults to the consumer [caused by record companies] ignores the central reality of what caused the decline of record sales: the ability of fans to get albums free.