The Broken Window Theory of Social Media

A girl in my grade school was repeatedly bullied, but the teachers (Catholic nuns) failed to intervene. Several of the boys formed a mob that picked on her, both in class and on the playground. They mocked her with nicknames. They chanted at her. They made fun of the way she looked, including the thick glasses she wore. They sneered at her, sometimes causing her to look very sad. Other students would sometimes try to intervene but it was at the risk of becoming targets themselves. Several decades later, this bullied girl had grown into a very impressive woman who told me that this bullying contributed to severe depression while she was a young adult.

As I reminisced about this sad chapter of grade school, I thought about how far we haven’t come. On social media (for me, FB and Twitter), I’ve seen similar boorish online behavior by numerous people, including intelligent people who I consider friends and who are offering ideas I consider valuable. The bad behavior is usually directed to people on the “opposing political team,” but that is no excuse. There is no excuse at all. Why do people who are generally decent and thoughtful stoop to the low bar set by the President? Do they think it’s OK to be like Trump?

Why do so many people think it’s OK to engage in name-calling, slurs, ad hominem attacks, guilt by association and numerous other fallacious and malicious forms of argument? These things are the broken windows and graffiti of social media and they are also symptoms of something much deeper. Why do grown educated adults make fun of the way other people look, including ridiculing the President’s obesity, lack of hair and skin color? Trump’s behavior repulses me, but I will keep my criticisms aimed only at his behavior, not his looks. What is the justification for doing otherwise in a civil society?

Many people justify their social media loutishness by pointing to the loutish behavior of members of the other political team, as though this justifies anything. We need to rise about this temptation and with a little discipline we can do it. Others have done it in much more trying circumstances. Ben Fainer, a friend of mine, died a few years ago. He was tortured and terrorized for six years at Buchenwald and other concentration camps during WWII. In his 2012 video, I asked him whether he hated the Nazis for what they did to him and his family. He said, “If I hate, I’m going to hurt myself.” The way that Ben discusses his survival in the camps is an inspiration to me (See minute 38:20). Truly, we can stay above the fray.

As new fault lines are becoming more apparent within the two traditional political teams, I’m seeing even more of this bad behavior online. Why is this OK? We don’t hurl weaponized language at each other in person. Why aren’t we taking special care on social media, given the increased risk of treating each other as floating words rather than as fully human?

Can’t we see that we are engaged in cheapest type of virtue signaling when we use low rent language and bullying tactics? For those of you who claim to be Christian how can you possibly justify this behavior? Is that how any of us were raised? Don’t we want to be good examples for our own children? Wouldn’t it be better for us to take our inspiration from real life great communicators like Martin Luther King rather than by plummeting to the coarse ignorance of Donald Trump?

In tumultuous times like this, when mortality salience is thick in the air, we are being poisoned by the ingroup bias. It binds and blinds far more than we realize. This group bias can make a pit of venomous snakes look like soft puppies and it can make puppies look like venomous snakes. Our deeply ingrained groupish tendencies can cause the confirmation bias run rampant and most of us are completely oblivious. Until we muster the discipline to take the red pill that allows us to see this cluttered world as a complex ecosystem rather than a Manichean battlefield, we will suffer a long succession of missed opportunities. Step one is to recognize the full humanity of each other while online.

If we have the better facts and persuasion, then let us educate and persuade each other. If our ideas are so undeniably correct, why not offer our ideas fairly and, yes, forcefully, after giving our opponents their best foot forward? Let’s make social media a place where we want to be both inspired and challenged. Let’s clean up all of this broken glass and graffiti. When we disagree with others, let us have the courage to work together to find out why we disagree. When we can’t seem to resolve our differences, let’s make sure that we always recognize the humanity in each other in the process. That is the only way we will stop this insanity.

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The Personal Mission of Daryl Davis to Melt the Ku Klux Klan

I love this podcast. Daryl Davis set out on a personal mission to melt the hate residing within members of the Ku Klux Klan. He did it with kindness, curiosity and a superhuman amount of patience and courage. I suspect that his gentle nature and his love of music also played helped to pave the way.  Here's an excerpt from the related article from FIRE (Foundation for Individual Rights in Education):

"Daryl Davis, a 58-year-old black man, grew up attending international schools and traveling the world with his parents who worked in the foreign service. ... “When I was overseas, I was multicultural. But when I would return home to the states, I was either in all black schools or black and white schools, depending on whether I was going to the newly integrated school or the still segregated one.”

Davis’ experience with segregation and racism in the United States led him to ask the question, “How can you hate me if you don’t even know me?” To find his answer, Davis began interviewing members of the Ku Klux Klan in the early ‘90s for a book he planned to write, ultimately titled “Klan-destine Relationships: A Black Man’s Odyssey in the Ku Klux Klan.” What he found in the course of researching his book was that while he was actively learning about Klan members, they were passively learning about him.

“If you spend five minutes with your worst enemy, you will find you have something in common,” said Davis. “If you spend 10 minutes, you’ll find you even have more in common. And the more you find that you have in common and build upon those things, the less the things that you have in contrast will begin to matter, like skin color.”

This open dialogue resulted in many of Davis’ interview subjects ultimately becoming his friends and giving up their prejudices. Today, he has dozens of Klan robes at his home that were given to him by former Klan members who shed their racist beliefs after meeting him.

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Reductionism vs. Complexity in the United States on the Issue of Race

The United States has an undeniably serious problem with racism. No doubt about that. We've seen this with more clarity since the election of Donald Trump, as the bigots among us have been more ever more willing to openly judge others based on physical appearance. It has been distressing to see this. We need to shame these people and prosecute them to the extent that they break the law. To the extent that governments and their agents act with bigotry, including police officers, we need to push back with even more vigor.

But the United States is an extremely complex case, so it would be wrong to judge the U.S. on any one of its many dimensions as a proxy for all of its many dimensions. Andrew Sullivan reminds us of both this reductionism and this complexity in "Is There Still Room For Debate?" Here is an excerpt:

That America is systemically racist, and a white-supremacist project from the start . . . This is an argument that deserves to be aired openly in a liberal society, especially one with such racial terror and darkness in its past and inequality in the present. But it is an argument that equally deserves to be engaged, challenged, questioned, interrogated. There is truth in it, truth that it’s incumbent on us to understand more deeply and empathize with more thoroughly. But there is also an awful amount of truth it ignores or elides or simply denies. It sees America as in its essence not about freedom but oppression . . . This view of the world certainly has “moral clarity.” What it lacks is moral complexity. No country can be so reduced to one single prism and damned because of it. American society has far more complexity and history has far more contingency than can be jammed into this rubric. No racial group is homogeneous, and every individual has agency. No one is entirely a victim or entirely privileged. And we are not defined by black and white any longer; we are home to every race and ethnicity, from Asia through Africa to Europe and South America.

And a country that actively seeks immigrants who are now 82 percent nonwhite is not primarily defined by white supremacy. Nor is a country that has seen the historic growth of a black middle and upper class, increasing gains for black women in education and the workplace, a revered two-term black president, a thriving black intelligentsia, successful black mayors and governors and members of Congress, and popular and high culture strongly defined by the African-American experience. Nor is a country where nonwhite immigrants are fast catching up with whites in income and where some minority groups now outearn whites. And yet this crude hyperbole remains . . .

The crudeness and certainty of this analysis is quite something. It’s an obvious rebuke to Barack Obama’s story of America as an imperfect but inspiring work-in-progress, gradually including everyone in opportunity, and binding races together, rather than polarizing them. In fact, there is more dogmatism in this ideology than in most of contemporary American Catholicism. And more intolerance. Question any significant part of this, and your moral integrity as a human being is called into question. There is little or no liberal space in this revolutionary movement for genuine, respectful disagreement, regardless of one’s identity, or even open-minded exploration.

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Face2Facebook: A Proposed App for Decreasing Contentious Conversations on Facebook

I enjoy spending time with many of the people on Facebook. I’ve also had to endure more than a few rude exchanges with other Facebook users. On several occasions over the past two years, I’ve reached out to a FB user from my city who seemed rude. I sent a private FB message and I wrote something like this: “Hey, I’d bet that we have a lot in common. Would you be interested in having a face to face conversation, perhaps over coffee?” Several people accepted my invitations and every one of these conversations was cordial and productive. Several of these relationships are ongoing. We don’t agree on everything, but these in-person conversations are well worth it. I get the gift of learning how to see the world through the eyes of another person and that’s always a good thing. Also, we inevitably find out that we have many things in common, just as Donald Brown established in his classic 1991 work: “Human Universals.”

Over the past couple of years, it seems that FB has become an even more contentious place. It is increasingly expected that people will preach at each without a willingness to be changed by new information. When I offer information or ask a question on FB, I often receive huffy pushbacks, accusations, ridicule and name-calling instead of open-minded fact-finding and a willingness to start the conversation by finding each other where we are. The bad behavior we see is clearly not how adults should be interacting, but I don’t place all of the blame on the FB users. The format of social media dehumanizes us to each other, making it easy to lash out at mere words on a page, distracting us from the reality that real human beings seeking connections are writing those words. This is more than a frustration. This non-stop boorish behavior is convincing us that it is impossible to have conversations with those who see the world differently than we see it.

With this in mind, I’d like to offer FB this free idea: Face2Facebook. Here’s how it would work. If you believe that someone is being rude to you on FB, click the Face2Facebook button and it will bring up a scheduling app for both you and “the rude person.” The app asks both of you to designate various times when you would be available to have a ten-minute video conversation through FB. When that date and time arrives, the app will encourage you to start by getting to know each other as people by discussing a bit about each other’s family, community and interests. Only then should you ask each other about the topic that gave rise to the contentiousness. If you are both brave, you’ll listen to each other with open minds, putting each other’s best foot forward. A timer will ding after ten minutes, at which point you can (but need not) say farewell to each other. The best outcome is that each of you will be reminded that you were communicating with another human being. You will be reminded that there was a person behind those words. Perhaps the app will ask you to rate each other on whether you were good listeners. After you complete the ten-minute video conversation, Face2Facebook will publish a public acknowledgement that the two of you reached out to each other and had a conversation.

Not that every conversation will be easy or fun, but isn’t this worth a try? Maybe that conversation will change how you think about a topic. Then again, that video might only reveal that that “53-year old engineer” was a 14-year old boy whose highest aspiration is piss others off. If the other person refuses to talk to you on a video, perhaps this could be indicated on their profile so that the FB community would see statistics regarding who requests conversations and who cowardly refuses to meet on Face-to-Facebook.

This is only a rough draft idea, not a polished app. I don’t know if this is really workable. I do hope that FB might consider something like this because we desperately need something to get us out of our social media downward spiral.

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A Utopian World Without Police?

This unhinged and dangerous hyperbole would drive out ALL investment and leave us with smoldering carcasses where there used to be imperfect but livable cities. Without police, who would you call when you are carjacked? Carjackings happen in my city neighborhood every couple months. Who is your female friend going to call when someone rapes her? Who will protect the firefighters when your house is on fire? Next time someone puts a gun to your head (which happens periodically in my neighborhood), is the solution to talk nicely with that hoodlum and reason with him? Why aren't we hearing uniform battle cries to reform police departments and demilitarize police departments rather than these disturbingly common demands to kill cops and abolish police departments? I thought that only Trump was capable of such nonsensical blather.

These messages seem to be the far left version of the Libertarian wet dream where all we need to do is abolish government and everything will automatically be great.

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