How well do consumers understand arbitration? Not well at all. Almost everyone flunks a test containing basic questions.
Consumers do not understand arbitration
- Post author:Erich Vieth
- Post published:November 7, 2014
- Post category:Arbitration / Consumer Protection
- Post comments:3 Comments
Erich Vieth
Erich Vieth is an attorney focusing on civil rights (including First Amendment), consumer law litigation and appellate practice. At this website often writes about censorship, corporate news media corruption and cognitive science. He is also a working musician, artist and a writer, having founded Dangerous Intersection in 2006. Erich lives in St. Louis, Missouri with his two daughters.
Does the US not have an unfair contract terms law or equivalent to protect consumer interests?
Malcolm: It’s a long story ending up with many anti-consumer decisions by the U.S. Supreme Court. They have drastically curtailed the use of unconscionability as a defense in cases of mandatory binding pre-dispute arbitration.
Thanks for responding – makes me glad I live in the UK at times, from what I read on your blog and elsewhere it seems that the “little people” are having more and nore rights taken away from thm.