I have personally spoken with clients who have records showing that they have made ALL of their mortgage payments on time, yet the bank foreclosed on their home and then filed an unlawful detainer case to kick them out of their home. In two cases, the bank continued to kick the people out of the house even when the mistake was brought to its attention. We have found that, quite often, no one at the bank cares. Sometimes, not even the attorney representing the bank in court cares that there has been a terrible error made by the bank.
It sounds unbelievable, but it’s true. Where is the evidence that big banks break their promises, deceive mortgage customers, lose paperwork and otherwise engage in despicable behavior? Start reading this list at Consumeraffairs.com. This list contains complaints against one bank: Bank of America. Grab yourself a cup of tea before you start, because it’s going to take you a long time to get through this list.
BofA – not my favorite either and the complaints on that link don’t surprise me at all.
And in my ProPublica feed this afternoon: http://www.propublica.org/article/nevada-slams-bank-of-america-with-sweeping-suit-nation-wide-foreclosure-set