About two years ago, I took most of my money out of banks, putting it into a local credit union. I’m extremely happy with my credit union, which explains its procedures simply and doesn’t hit you with dozens of tricks and traps.
Well, maybe I should move my last account from Commerce Bank, a regional bank in the Midwest. Here’s the latest trick/trap offered by Commerce. It offers online banking, but Commerce has decided that it will only let you SEE the past 6 months of your transactions online, unless you pay Commerce an extra fee of $6 or $10. Here’s the notice that popped up on the Commerce website.
You might be thinking what I’m thinking: They already HAVE all of the customer account data . It’s not like it costs them anything more to display it ALL. But they would rather that you pay them something for nothing.
After viewing the above page on my browser I took the above screen shot. I then tried to move forward by indicating that I would pay $0 for six months of displayed data. That’s when I got the error prompt indicating that I still needed to make a “choice.” Apparently, “Free” is not a valid choice. I had to log out and back in to circumvent this deceptive screen.